1. You. My name is Amy Leonard. I am an aspiring entrepreneur that, like most people, loves FOOD. My talents include analyzing people's reactions to certain situations and thinking about ways to help improve their experiences. If I were to start the No Wait business, it would become a huge part of my life and something that I took extremely seriously and made it my mission to be extremely involved in the company and with the employees.
2. What are you offering to customers? Over the years, I have witnessed the frustration of customers dining that have to wait an extremely long amount of time for their food for extraneous, avoidable reasons and I have made it my mission to help alleviate as much stress from the dining process as possible for both the waiters and the customers.
3. Who are you offering it to? Although No Wait can be implemented into any type of dining facility, I believe that this will be more applicable to middle-tiered restaurants, especially chains. The reason why people that attend high class restaurants may not get as much use out of this system is because typically, people who attend fine dining establishments appreciate the superb attention they receive from an extremely qualified and elite server.
4. Why do they care? My product is being marketed towards restaurants, so this question is a little difficult to answer. The restaurants will be the ones assuming all costs for No Wait, however, both the customers and the restaurants will assume benefits. No Wait eases the dining process by offering immediate assistance alerts, ordering through a touch-face interface, opportunities to leave feedback on food, drinks, specific servers, etc. The overall experience will be completely enhanced and the stores will be able to serve more people efficiently and effectively in less time than ever before, hence, more revenue.
5. What are your core competencies? No Wait's core competencies are:
1. Speed - we will offer immediate assistance
2. Trust - we want to work very closely with the restaurants to develop a mutual trust
3. Efficiency - we want to maximize efficiency within every transaction
4. Satisfaction - we want customers to be amazed by their experience every time
5. Adaptability - we want to be able to change anything to your liking
*I believe that all 5 of these core competencies coincide. Each one relies on at least one of the others to be effective.
I think your concept of No Wait is a really interesting idea. I know that waiting in line for food is a problem, but I just thought it was something we had to deal with. With your idea, I think you could improve the overall situation for both customers and employees. My only concern is that this could possibly be used to make employees work overtime, taxing them because they are even more on the beck and call of their customers. My service is very simple and requires little interaction with people, so I think you forming good relationships and bonds of trust, like you stated, would help in this case. Good job on this. Here's my link:
ReplyDeletehttp://entintheair.blogspot.com/2016/02/idea-napkin-no-1.html
Hi! I love that you're passionate about your idea because you're a food expert! I couldn't be more in love with your idea! It's extremely frustrating to wait for a long time when you might be starving. I'm not really sure how you can implement this idea, I wish you could specify! But overall, your concept and passion could really work with the right tools!
ReplyDeleteCheck out my Napkin Idea no. 1!
http://nazani95.blogspot.com/2016/02/idea-napkin-no-1-week-6.html
Hi Amy,
ReplyDeleteI know for a fact that the way in which our dining industry is outdated, as technology has advanced so greatly. I think this idea is great, but it would require some major work, as it would require a huge team to make this system operational. I feel like it would definitely need to start out on a very small scale. Overall though, if this was operational and I owned a restaurant, I Would definitely use it! Please check out my post here
http://jdasher.blogspot.com/2016/02/idea-napkin-1-week-6.html
Hey Amy!
ReplyDeleteWow, I really love your idea. I'm actually a waitress myself and completely agree with so much of what you're saying. There definitely needs to be a way to make both waiters and customers happier and maybe this is it! Go check out my idea napkin if you'd like to hear about my ideas as well! http://courtneyncostello.blogspot.com/2016/02/idea-napkin-no-1.html