Amazon Whisperer

• The revenue drivers that are currently included in my business concept are product innovation and entering into new markets.Keeping my product innovative will keep people interested and excited. Opening up into  new markets and expanding beyond the restaurant industry will allow us to reach new customers previously untapped.
• I believe that the next thing customers will want is for this type of payment/ordering system to be offered in markets beyond that of solely restaurants.
• Expanding my model into new markets will help to foster customer loyalty. It can be confusing and inconvenient to keep track of different loyalty programs for different restaurants, so I think that focusing on making this facet more convenient for customers will help our customer retention rate and help encourage people to visit places using our model.
• To briefly describe my product, I am offering a system to restaurants and retailers to enhance the customer experience by integrating technology. Similar systems on the market include the touch screen payment terminals in Chili's restaurants. My product will be similar to this, but with many more features. The most similar thing to the type of platform I am aspiring to create would be a touch-screen interface similar to an iPad. 
  
• Customer reviews for this product are very positive. Most people are familiar with how to use an iPad and most people in the US own iPhones so they are very accustomed to the software in place. Some of the positive aspects I read in customer comments included light weight, user-friendly, and great display. The most frequent negative comment was the price, however, since our product will be paid for jointly by my company and the people incorporating our system, customers would not have this negative experience.
• Obviously since this will be used to a particular restaurant/service, the iPad (or alternative touch screen interface used) will be "locked" to only allow users to access certain things.
• This product would make a good addition to my service because it is extremely user friendly and since my whole concept is to incorporate technology, I can't think of any other product on the forefront of technology than apple products.